Tag: digital economy

Bain & Co: Banks are Losing Customers to Fintech and Tech Giants
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Bain & Co: Banks are Losing Customers to Fintech and Tech Giants

Traditional banks are losing customers to nonbank competitors because they still lag the digital experience offered by leading fintechs, established specialist companies and major technology companies. In order to stay in the game, retail banks must improve their digital channels’ interface and functionality, according to research by Bain & Company. […]