Hamburg Commercial Bank selects Know Your Customer’s RegTech solution for corporate client onboarding

Know Your Customer adds the German-based financial institution to its list of corporate clients.


Dublin, 23 September 2019  – Award-winning RegTech provider Know Your Customer has added Hamburg Commercial Bank to its existing pool of corporate customers.


Know Your Customer provides best in class digital solutions for anti-money laundering (AML) and know your customer (KYC) compliance to financial institutions and regulated organisations around the world. By centralising the onboarding process for all client types within one solution, Know Your Customer strengthens compliance, reduces costs and delivers exceptional onboarding experiences to both individuals and corporate clients.


Hamburg Commercial Bank is a commercial bank specialised in providing financial products to corporate clients in the real estate as well as renewable energy and infrastructure sectors and to clients in the shipping business. Primarily based in the North of Germany, Hamburg Commercial Bank has also established its presence in the German metropolitan regions and in selected markets of Europe and Asia.


Hamburg Commercial Bank’s partnership with Know Your Customer is the result of a comprehensive digital transformation strategy undertaken by the bank. In 2018 Hamburg Commercial Bank established an internal Digital Excellence Centre (DEC) to bring together key departments of the business (such as compliance, risk, and operations) to scout and engage with best-in-class RegTech providers and start-ups to drive tangible innovation and update existing processes within the Bank.


The objective of implementing Know Your Customer’s technology is to digitise and streamline the onboarding process for Hamburg Commercial Bank’s clients, delivering a better customer experience while improving efficiency and simplifying internal processes.


Claus Christensen, CEO & Co-Founder of Know Your Customer, commented:

“As a native of Hamburg, I am particularly delighted to be partnering with Hamburg Commercial Bank, which has embarked on a remarkable innovation journey over the past few years. We look forward to working in close collaboration with HCOB to provide a streamlined KYC experience to their range of international corporate clients through our innovative digital solutions for on-going regulatory compliance.”



Notes to Editor:


About Know Your Customer

Established in 2015, Know Your Customer provides next generation digital on-boarding solutions to organisations around the world. Our award-winning technology is setting a new standard in the space of Anti-Money Laundering, Corporate KYC and ID Verification. Know Your Customer empowers compliance teams to efficiently perform all necessary KYC and AML checks on both individual and corporate customers, centralising the on-boarding process through a uniquely intuitive and easy-to-use platform. This technology accelerates the time needed to onboard a new corporate client from an industry average of 26 days to 1 day, reducing compliance teams’ manual work by up to 85%.


With offices in Hong Kong, Singapore, Shanghai, and Dublin, Know Your Customer has quickly established a global presence and a reputation for excellence. Their customer list spans across 11 verticals – including banking, FinTech, insurance, payments, real estate, asset management, legal firms, among others – and 18 jurisdictions.


For more information visit or follow Know Your Customer on LinkedIn or Twitter.


Know Your Customer Media Contact

Contact Name: Maggie Maspero

Phone: +353 1 2440669




About Hamburg Commercial Bank

Hamburg Commercial Bank operates its corporate client business with experience, knowledge and expertise on capital markets. Our bank ranks among market leaders in commercial project finance for the real estate, renewable energy and infrastructure sectors. Hamburg Commercial Bank also focuses on building strong partnerships in the maritime shipping sector at home and abroad; in the latter, the bank has a presence in Athens and Singapore. Our bank is specialised in tailored finance for medium-sized businesses, structuring guidance (including syndications), payment services, risk-hedging products and expert advice on corporate finance.

Hamburg Commercial Bank AG is the first privatised Landesbank (formerly HSH Nordbank AG) in Germany.


HCOB Media Contact

Contact Name: Thomas Schwitalla


Phone: +49 (0) 40 33 33 11 425

Mobile: +49 (0) 170 48 68 137

Contact Name: Ellen Stoessinger


Phone: +49 (0) 40 33 33 11 507




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